Fulfillment is not an exposé of Amazon as much as it is an investigation of America as it falls under the growing operating shadow of our largest online retailer (Amazon). After reading Fulfillment, I believe that this book is both an exposé of Amazon as well as an exposé of how our federal, state, and local authorities have subsidized the growth of Amazon and other companies through generous tax concessions, lax regulations, and deliberate waivers of oversight.