America’s lowest earners are also its most essential workers: truck drivers, packers and shippers, grocery clerks, servers, healthcare assistants, housekeepers, and janitors. Despite working long hours in difficult jobs, many of these workers are trapped in positions with low wages and little or no prospects for advancement. Most employers believe they have policies in place to help these workers. However, a survey of more than 1,000 U.S. low-wage workers and a matching survey of 1,150 U.S. business leaders shows that implementation is poor.