Voice Summit was a remarkable event. I’m compiling the talks presenters shared so you can have them. One of the talks I went to said that Voice and AI is going to be whatever we decide it is. We are now building and defining this technology. I hope you are excited about it! We certainly are. Here are some of the highlights from the talks until we get a compilation of the presentations:
How do you go from a utility to adoption to engagement? How do you personalize the older adult vs the contact? Heidi Cultberson, AskMarvee.
Design for context and continuity, meet people where they are. Chris Geison.
Understanding language is much harder than understanding voice. Steve Jobs quoted in Jason Snook’s presentation.