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Alexa, be my friend 💛 - Issue #14

This week took place the Voice of Healthcare Summit in Harvard. According to the conversations on Twi
Alexa, be my friend 💛 - Issue #14
By Mari from VoiceFirst Weekly • Issue #14 • View online
This week took place the Voice of Healthcare Summit in Harvard. According to the conversations on Twitter was a really productive event and healthcare practitioners from different areas are embracing voice technology to complement their work. As part of the conference, Dr. Teri Fisher, host of The Alexa in Canada podcast announced a new podcast: Voice in Healthcare inside VoiceFirst.fm network, judging by his work with Alexa in Canada, this will be a must listen.
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NFL is hiring for Voice Experience
They are working on a new initiative involving Artificial Intelligence and conversational interfaces. The job posting defines the position as “NFL conversational experiences”. 
Why voice design matters
Paul Cutsinger, head of Voice Design Education at Amazon’s Alexa team talks with the CEO of PullString about the 3 main reason why design matters so much for voice apps. In voice, variety, not consistency is kingRead why in the Alexa blog.
Surprise, no one is buying from Alexa
The most polemic news of the week. The Information ran an article stating that only 2% of smart speakers owners actually buy from Alexa. We did our analysis on it the next day on the podcast. Sounds like are we (voice tech) there yet for <industry> kind of questions to me. And you know what, that’s fine, the technology is new.
Alexa, be my friend
A study by the University of Washington on the nuances voice interfaces need to take into account to reach each member of the family. “Developers should be thinking about the whole family as a design target.” The main takeaway from the study is that children persist more without frustration when there are bumps in the conversation. 
Using Alexa to entertain your kids comes with problems
How do you feel when the first words of your child are Ok Google? Or if it ask you “Mom, can you ask Google if we can watch ‘Beauty and the Beast’?”
This is a good source of examples of the challenges of parenting with smart assistants in the house. Check it out for design practices for kids’s voice applications.
Resources
Take advantage of Google Built-in actions for better discoverability of you actions. This is the full guide to implement it.
Quote of the week
Ars longa, vita brevis
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Mari from VoiceFirst Weekly

The ultimate resource in #VoiceFirst. Weekly digest of the most relevant news in the #VoiceFirst ecosystem. Everything from voice assistants to bots including conversational AI and published audio.

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