View profile

A chatbot is delivering double the conversion rate of its website 🤯 - Issue #24

It has been said that when voice is done wrong is worse than no voice integration at all. But when it
A chatbot is delivering double the conversion rate of its website 🤯 - Issue #24
By Mari from VoiceFirst Weekly • Issue #24 • View online
It has been said that when voice is done wrong is worse than no voice integration at all. But when it’s done right, it really delivers: the chatbot developed at the University of Adelaide and the highlight of this issue Vodafone’s chatbot: Tobi.
If you were forwarded this newsletter, subscribe here ❤️.

The ultimate resource in voice technology.
The ultimate resource in voice technology.
Vodafone’s chatbot is delivering double the conversion rate of its website
The head of Digital at Vodafone revealed insights about the development and success of Tobi, Vodafone’s commerce enabled chatbot, that helps people buy new phones and SIM only plans. The most important result is their conversion rate doubled in respect with the website. Highlights the importance of the bot personality, establishing trust and human support.
Magic Leap’s new AI assistant looks alarmingly human
Presented last week at Magic Leap conference, the avatar is set to be alarmingly realistic:
Experts say Mica is a breakthrough in realistic avatars and could have far-reaching implications for society, impacting everything from human connections to education and our health.
Our goal is nothing short of the most realistic human experience in spatial computing.
The top pitches from Amazon’s Alexa Accelerator as startups push boundaries of voice tech
The Alexa accelerator program had this batch pitch last week. Here is a list of the top. The winner, Jargon, built software that helps engineers localize voice apps or “skills” that have been built in English so that they’ll work for users in other countries.
Hey Siri, I'm getting pulled over
A user created a Siri shortcut that will unleash a series of commands, stopping anything you are playing and send the information to a selected contact.
Lloyds Banking Group launches Voice ID verification technology
Lloyds Banking Group has launched Nuance’s voice verification technology, Voice ID, for customers across its franchises such as Lloyds Bank, Halifax and Bank of Scotland.
Resources
Slang Labs: Add a multi-lingual voice interface, to enable app interactions via voice in addition to touch.
Get a new echo dot by publishing an Alexa skill between October 15 -31.
Quote of the week
I think you’ll be surprised in a couple of years if you speak to a device and it doesn’t reply.
William Tunstall-Pedoe, creator of the technology that became Alexa.
Did you enjoy this issue?
Mari from VoiceFirst Weekly

The ultimate resource in #VoiceFirst. Weekly digest of the most relevant news in the #VoiceFirst ecosystem. Everything from voice assistants to bots including conversational AI and published audio.

If you don't want these updates anymore, please unsubscribe here
If you were forwarded this newsletter and you like it, you can subscribe here
Powered by Revue
4 Norwich St, 94110, SF, California