Vinish Garg - Issue #6 [Content]

Good Monday morning! Welcome to the next Readings issue on [Content]. 
Vinish Garg - Issue #6 [Content]
By Vinish Garg • Issue #24
Good Monday morning! Welcome to the next Readings issue on [Content]. 

Getting started with measuring the performance of your content – GatherContent Blog
In data-driven organisations, there is an increasing need for us to justify the performance of our content, either through qualitative measures or quantitative metrics.
The Alt-doc: Unconventional Docs and Users | TechWhirl
Users’ Advocate Phil Davis looks at adventures in the alt-doc universe(s) and what they mean for defining success.
Creating a Lifetime Journey Map | Cooper
As Cooper has expanded its practice in Customer Experience Design, we often create journey maps in coaching and consulting projects.
WhP Presenting DITA for Digital Learning at DITA NA - WhP
WhP will be presenting the topic “Is DITA 1.3 the missing link between Tech Pub and Digital learning?” at DITA NA on the 24th of April.
Getting users to read the Help rather than call support - The Cherryleaf Blog
“For somebody to do something – whether it’s buying a car, checking an email, or doing 20 press-ups – three things must happen at once.
Excosoft | Why Reading and Learning in Wikipedia is More Productive with Wikiview
When it comes to digesting information, one of the basic human tendencies is the utilization of abstractions. 
The Role of Requirements – Marli Mesibov
I worked on a recent project with very enthusiastic stakeholders. They were very hands on, and we had many long discussions to come to consensus and take in feedback. 
Content Strategy Needs Content Strategists | UX Booth
Even when content strategy is given priority in design, hiring content strategists is too often not. 
Welcome to your professional home | Leading Technical Communication
This week brought one of my favorite annual events: the celebration at which the students in our Technical Communication program at Duke University receive their certificates.
Content Is Too Important to Leave to a Content Department
Content needs to be adaptable, flexible, scalable, enterprise-wide, and worth the considerable investment required to create and manage it all.
Content Engine Explained - Cleve Gibbon
An experience is a combination of context and content. Fcussing on the content, we need an engine to make delivery predictable, repeatable and scalable.
I hope that you find this list useful. Any questions or comments, do not hesitate to write to me anytime. 
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Vinish Garg
Weekly Roundup of Readings on Content Experience - Strategy, Design, Management. Follow me at @vingar
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