Vinish Garg - Issue #54 [Content]

Hey all!Time for a change. I plan to distribute the Readings issues on Fridays now. Today's issue inc
Vinish Garg - Issue #54 [Content]
By Vinish Garg • Issue #54
Hey all!
Time for a change. I plan to distribute the Readings issues on Fridays now. Today’s issue includes DITA and agile, DITA and elearning, compliance, customer journey mapping, content and commerce, content audits, and persona template!

Here is an interview we carried out with Mark Baker, author of Every Page is Page One. The interview is interspersed with audio snippets from Day 1 of the UAEurope 2017 conference.
10 Reasons Why DITA and Agile are Made for Each Other - There are many key factors that make DITA-based technical documentation complementary to Agile-based…
Make good choices when ensuring compliant content.
Dawn Stevens, Amber Swope and Dominique Trouche share their successes and hopes on using the DITA standard for e-learning content
An earlier blog post introduced the DITA Learning and Training specialization. This post gives a more detailed view on the learningContent topic type.
At Wells Fargo, content comes down to a tailored experience. As CMO Jamie Moldafsky put it: “If we deliver a great experience, we have a lifetime customer.”
Providing great customer experiences requires blending information, design, and operations.
What are you thinking about at the moment? My recent musings are on the usefulness of technical communication skills to other people. 
Firehead is now offering workshops in customer journey mapping (CJM) – a very useful skill for content professionals to …
Whether you’re a content team member or the leader, you must position your content team to work successfully with partners inside and outside your company.
This is the second of four posts in our content audits made easy series. In the first article, we looked at the 7 reasons why you should audit your content.
We’ve put together a quick instruction sheet and template to help you get started creating your own persona.
If you find this list useful, I will appreciate if you can share it in your network. Let it reach more ‘content’ & ‘business’ people. :)
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Vinish Garg
Weekly Roundup of Readings on Products, Experiences, and Content. Follow me at @vingar
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