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[Vectr Weekly #21] Do you keep the steering wheel?

A fine line...
December 16 · Issue #21 · View online
Vectr Weekly
A fine line…

A question: when should you innovate (as opposed to stick to convention)?
If you were to enter the automotive manufacturing business in the US, you would stick to certain conventions. The steering wheel would likely be on the left side of the car. You control the radio from the center console. You would follow certain conventions to make the experience familiar for consumers and minimize the learning curve.
But now imagine you are entering the business of manufacturing self-driving cars. Do you include a steering wheel? Are the seats front facing? You have much greater flexibility to break with convention given the overall “new-ness” of the experience.
The same is true of digital products. When we download apps or visit websites, we’ve come to expect certain behaviors from these products and any deviation from established norms can detract from the user experience (at least temporarily).
So, reminiscent of the acclaimed poet Robert Frost, when to choose The Road Not Taken?
We’re trying our best to be thoughtful in our response to this question. For example, many Q&A based products on the market have some type of incentive system to award good answers. And that makes sense. But we believe that questions are equally, or perhaps in some cases, more important than the answers to those questions. Therefore, the incentive system on Vectr is built to reward quality submissions, whether those be questions or answers.
The jury is out as to whether the implementation of this system achieves the desired end, and I’m sure it will evolve over time, but we are confident enough in the underlying principle that it seemed worth deviating from the norm.

Stay curious!
-Jeremy & Jake
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