Managing customer service on social media

This issue is full of social media tips, plus a small plant update!
November 30 - Issue #11

Coffee Marketing with Jenn Chen

Thoughts on digital marketing as they intersect at specialty coffee, social media, writing, photography & technology. Biweekly sends. @thejennchen |

This issue is full of social media tips, plus a small plant update!

✍️ My Writing & Photography 📸
In a new post, I talk about why it’s important to pay attention to customer service on social media. I then break it down by channel, so you can set up your own social media profiles for customer service success.
5 Psychological Tips for Selling on Facebook
Twitter Tips for Your Business to Follow Into 2017
Live from NYC: Discussion
11 Examples of Facebook Ads That Actually Work (And Why)
Facebook “Bug” Reveals Organic Reach Is Even Worse Than We Thought
✨ Other Links ✨
How to Spice Up Your B2B Blog if It’s Mind-Numbingly Boring
These Bars Are Training Their Staffs to Step In and Stop Hate Crimes
New Look for Pinterest Business Profiles
🌱Plant Update
A fun, new photo section, because I need a little more nature in my life & you might, too. I’ll pick one of my houseplants and give you a little plant health update.
My split-leaf philodendrons are taking over a corner of my living room. You can spot a new leaf unfurling in the background.
What'd you think?
Feedback, questions, or fist bumps 👊 – send them my way by hitting the reply button. Or find me on the social networks @thejennchen.

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