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Why Robinhood is launching a social network

Tearsheet’s one-day Hot Topic: Mobile Payments event is coming up in NYC on Nov. 30. To register and
November 5 · Issue #107 · View online
Tearsheet Weekly Newsletter
Tearsheet’s one-day Hot Topic: Mobile Payments event is coming up in NYC on Nov. 30. To register and see the agenda and speaker lineup, go here.

Wells Fargo’s Secil Watson wants to change the customer conversation
Over the last two years, Secil Watson has led Wells through its introduction of mobile tokens and gone live with an API channel that covers 15 different use cases. She’s still excited about the customer interface and experience.
Credit unions are testing a blockchain-powered digital identity tool
Credit unions hope the distributed ledger technology underpinning the digital identity product can also support other blockchain applications for credit unions, including those dealing with loan participation, settlement and clearing.
Payments as ‘rhyming couplets’: Zelle makes first marketing push
When Venmoing may be a verb, banks are hoping the ease of the Zelle customer journey will win some hearts and minds. And they’re throwing some money into marketing it to help it along.
How AI and automation are changing student loan payments
For every purchase, Fifth Third Bank customers can round up and contribute the difference towards their student loan debts. It’s an example of how banks are using automation to help customers top up their loan payments to improve their financial health.
How Wells Fargo is using an app to help get new customers
Wells Fargo just launched Greenhouse, a standalone mobile banking app with digital-only accounts and personal finance features. Greenhouse is yet another a sign that PFM is becoming a central part of the mobile banking experience.
Why banks don't acquire fintech companies
Many fintech companies these days are being built to be licensed or sold to banks, but the industry hasn’t seen a fintech buying spree. So, what’s the end game?
Why Robinhood is launching a social network
Robinhood is launching a web platform in 2018 that makes the experience feel more like a social network than its mobile app. The upgrade is meant to deliver on Robinhood’s mission to be a source for financial education and information.
What criss crossing North America using Bitcoin taught Amelie Arras
Amélie Arras, a 25-year-old marketing director, travelled across North America spending only bitcoin. She was able to connect with bitcoin communities that helped her purchase food, tickets and other necessities. Here’s what she learned.
3 ways technology is changing business banking
Small businesses make up 99.7 percent of U.S. employers, representing a big opportunity for banks. Banks are focusing on small businesses as they realize those customers are consumers, too
Kasisto's Zor Gorelov on the future of conversational banking
Kasisto’s Zor Gorelov knows AI and conversational banking are the future of finance. On this week’s podcast, we discuss how his firm helps banks achieve scale without opening another branch location.
What we're reading
A little BitcoineryGoldman Sachs’ Lloyd Blankfein explains why he won’t ‘pooh-pooh’ bitcoin. Credit Suisse’s ex-digital chief Marco Abele launches ICO for blockchain-based investment platform. CME plans to launch bitcoin futures by year-end. Meet 21 rebrands social network in shift away from Bitcoin.
Matt Levine and Tyler Cowan debate where tech is going to take finance
Wall Street analyst jobs are the most likely to be disrupted by artificial intelligence
India’s top payment app eyes U.S. market
Bank of America’s head of digital banking on the future of facial recognition and biometrics. How Bank of America’s tech chief manages culture
Case study: Hellenic Bankbuilding a bank through strategic partnerships
MarketX lets Chinese investors pour cash into pre-IPO tech firms
Banks still aren’t giving SMBs what they want
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