In most countries, financial services institutions have to collect a bunch of forms and documents from their customers to verify their identity and legally provide them with service.
This process is high-friction, to say the least. Honestly, it makes applying for a driver’s license feel like a casual stroll in the park.
Inevitably results in high rates of application abandonment.
We teamed up with the folks over at Karza Technologies to host a webinar about how chatbots can make the process more engaging and in the process increase completion rates.
If you struggle with KYC (or for that matter any other bureaucratic process) check out the webinar replay.