Why is this important?
We believe that these metrics will allow you to tangibly measure the success of your bots. You can tell exactly how many leads you are getting, and exactly how much value you are getting from your Tars Chatbot.
These metrics will help you adjust your conversational flows so that they collect more leads. For example - in a bot which I created, I noticed that the goal conversion rate was quite low. So I made some changes to the flow reducing the amount of gambits users had to interact with. A couple of days later, I checked the Analyze section and the conversion rate had gone up!
Anyways, I’ll leave you be so you can play around with your bot’s data. Let us know if you have any feedback, thoughts, or questions!