You too huh?
Well, I don’t know about you but in my experience the worst perpetrator of long, slow lines has been the government.
Wait four hours in a passport renewal line, only to find that you are missing an esoteric document?
No thank you!
Thankfully, we have found a solution.
What if I told you, it was possible to get all the valuable government services to which you are entitled from the comfort of your home?
A pipe dream? Perhaps not.
The two bots, allow Montana residents to access much needed resources from a government office that is notorious the world over for its painful inefficiency, in a timely manner at home!
A few highlights to whet your palette:
- In the first month, BEN, the primary bot, received 10,000 impressions
- The bots helped otherwise underused resources on the MVD website see a massive jump in usage. Almost 900% jump in some cases.
- The department was so happy with the implementation that today, if you go to the MVD website
, the TARS chatbot is the primary means of engagement
. The bot has literally changed the way government functions (check out the picture below)