Is it that adrenaline-pumping moment when you hit the red deploy button, after spending countless hours meticulously planning and building your chatbot?
Is it the first time your beautiful little bot captures and qualifies it’s first lead?
The correct answer is…actually neither of those options. The most important stage of the bot creation process comes a month after you’ve deployed your bot, when you decide that it’s time to tweak the conversational flow ever so slightly to see if it affects your conversion rate.
We firmly believe that TESTING is the most important stage of bot creation. This is why we are releasing our brand new timeline graph feature. It is an addition to the data analytics section that allows you to monitor bot performance over time.