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Let's talk about your DMV

Believe it or not, but today's newsletter has nothing to do with conversion rates.
Let's talk about your DMV
By Ish from Tars • Issue #72 • View online
Believe it or not, but today’s newsletter has nothing to do with conversion rates.

I know… I know… I was surprised too. But I’m not gonna lie! Even we needed a break from that stuff. Vinit, from the Tars tech team has been getting night terrors and wakes up screaming about how his CPA is too high.
Anyways, today’s subject matter is way more fun than it usually is. We are discussing reputation management in local government.
Don’t let the big words confuse you. We are going to talk about how your DMV can do a better job of making you feel happy.
Bot making wizard Levi Worts, wrote a pretty awesome piece about how governments can do a better job serving their citizens using chatbots. As a citizen of a place that has a government (and an incompetent DMV), I loved the piece and thought that you guys would love it too:
How to Redefine Reputation Management in Government » Community | GovLoop
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Ish from Tars

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