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Deliver 24x7 customer service, reduce your call center wait time, and engage with your citizens better 😎

Deliver 24x7 customer service, reduce your call center wait time, and engage with your citizens better 😎
By Ish from Tars • Issue #196 • View online

ICYMI, we’ve started a webinar series for the government agency folks and we’ll be addressing topics like how to automate customer support for your agency, how to engage citizens better, and many more.
This month we’ve got 2 back to back sessions and without further ado let me share the details here 👇
First, today (August 24) at 12 PM EDT, we’re hosting a webinar to show you how government agencies can speed up policy implementation using automation.
There is a huge gap between adopting a policy and actually implementing it. Getting citizens to buy into and participate in initiatives is a hard-fought marketing battle that government agencies lose far too often.
So, we’ll explore how chatbots can be used as a force multiplier that helps governments: 
☎️ Address queries at scale
📝 Ensure that citizens have the information they need to avail of the services they are entitled to
Here’s your last chance to register for the event👇 
Second, We’re hosting a customer spotlight session next Tuesday (August 31) at 12 PM EDT, where we’ll show you how the State of Indiana cut annual customer service costs by $200,000 using chatbots.
The State of Indiana INBiz, a one-stop online portal that lets business owners in the state access the services they need to set up and run their businesses, gets tens of thousands of customer service queries from customers every month. To alleviate the burden of these queries, InBiz uses chatbots and in the process saved $200k in annual customer service costs.
You can register for this session here 👇
P.S. If you already have a use-case in mind that you want to automate, schedule a demo with us and we’ll take you through our chatbots at your convenience 👇
How government agencies can speed up policy implementation using automation
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Ish from Tars

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