Retailers face a host of challenges in navigating what has become a complex new retail reality. As our new whitepaper relates, a number of powerful currents are causing the retail industry to undergo a major sea change, including the continuing advancement of e-commerce, the erosion of the traditional department store model, and the rise of new modes of experiential retail, with technology playing a major role.

Amazon’s physical footprint grew 42 percent in 2017 to 254 million square feet.

Millennials are outspending their older peers at restaurants, new credit card spending data from Bank of America Merrill Lynch shows.

Online shopping may not be the typical domain of the elderly, but when it comes to buying groceries with a smartphone, Xiang Jiang, 70, considers herself rather savvy.

Fashion retailer H&M said it would open far fewer stores in 2018 as it responds to the shift to shopping online.

2017 was the year where the marketer’s role in e-commerce changed drastically and retail businesses (both pure-play and omni-channel retailers) had to come to terms with a new playing field that required them to disrupt their own strategy at every turn.