Consumers will rely on online merchants more than ever during this year’s holiday season. Here are seven tips for retaining shoppers and closing more

In its never-ending quest to improve search results, Google is extending natural language processing to “passage indexing,” ranking individual sentences or phrases within a page. Google addressed this latest update in an October 15 blog post. The update will impact an estimated 7 percent of its search queries worldwide.

In a season expected to produce more than $190 billion from online sales alone, retailers are pulling out all the stops to keep up with deman

Snapchat is the quintessential consumer app: with an array of fun filters, it encourages people to send fun, disappearing messages to friends and has a large base of younger users. But could parent company Snap be eyeing up ways of leveraging its traction in the consumer world — with the app now seeing 249 million […]

Walmart will test delivery using autonomous electric vehicles in a new partnership with self-driving car company Cruise, the retailer announced on Tuesday in a blog post. 

Confidence in Chinese brands has been growing over the years, says Jacques Penhirin of Oliver Wyman. He also discussed this year’s Singles Day sales record.

In preparation for this year’s #Double11, the inspection robots in #AlibabaCloud ’s data centers have been upgraded to the third generation. The robots can complete an inspection & automatically replace any faulty hard disks in just 4 minutes.