This follows other brands leaving the platform in recent years; Birkenstock in 2016 said it would no longer sell its products on Amazon after a surge in counterfeit sales, and Nike in November 2019 announced it was exiting the platform.

Excluding the auto sector, holiday retail sales increased by 3.4%, according to Mastercard’s SpendingPulse “Holiday E-Commerce Report." E-commerce sales rose by 18.8% during the 2019 holiday season, up from the 18.4% growth rate of 2018, the report found.

Items that made it on the top-seller list over multiple years included Bounty paper towels and Ozark stainless steel tumblers.

Offering multiple forms of payment, especially for mobile shoppers, will be key in 2020. The payment methods your store accepts can make or break a sale. There are five main types of payments for ecommerce sites. Merchants should offer all of them.

Amazon, the big retail-industry disruptor, is about to deliver a big upset in the $900 billion U.S. logistics sector, investment bank Morgan Stanley has found in a nine-year study.

Sixty-seven percent of U.S. consumers felt that returns were easy, but 26% of them felt that returns were just OK and 7% said that returns were difficult, according to a report from customer experience platform Narvar. The report found that the top reason why consumers returned goods from Amazon (34%) and other retailers (46%), was the wrong size, fit or color.

How Tabasco’s famous red pepper sauce is made, and has come entirely from one place: Avery Island, Louisiana