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January 11 · Issue #156 · View online
A weekly digest of SUMO blog content, plus eCommerce news, events and job listings.
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3 Ways to Stay on Top of Your Ecommerce Site Security
by Bart Mroz, SUMO Heavy Co-founder and CEO While online shops don’t have to deal with as many physical threats as a brick-and-mortar store, there is a universal risk all retailers face: the possibility of a data breach.
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Chatbots for customer experience: How AI-assisted chat helps people
Chatbots can—and should—be used to create more intelligent customer experiences. Here’s how you can blend AI with the ingenuity of your human sales agents.
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PayPal Escaped Obscurity by Embracing Credit Card Competitors
In the age of digital payments, CEO Dan Schulman kept the company relevant by teaming up with its foes.
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The state of mobile payments going into 2019 and beyond
Adoption of mobile payments in the U.S. is slowly but steadily increasing, something that can be accelerated as more Amazon Go stores pop up.
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Amazon has sold more than 100 million Alexa devices
Holiday sales of the Echo Dot also exceeded Amazon’s expectations.
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The surge in online-shopping returns has boosted the warehouse sector
Warehouse construction is booming, especially near large cities and transportation hubs. The national vacancy rate is 4.3 percent, the lowest in 20 years, according to CBRE.
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3 Ecommerce Trends You Must Prepare for in 2019
The ecommerce explosion continues, but there’s also an element of evolution. To take your ecommerce presence to the next level, take advantage of these emerging trends.
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The eCommerce Minute is available on iTunes, Anchor, Spotify or wherever you get your podcasts.
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Walmart TV commercial - Movie Cars (Extended version)
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Walmart's grocery pickup commercial features famous cars from Batmobile to Bumblebee
K.I.T.T. from Knight Rider, Scooby Doo’s Mystery Machine and Back to the Future’s DeLorean were featured in Walmart’s Golden Globes commercial.
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