Digital commerce consulting firm SUMO Heavy today released its 2018 Social Commerce Revisited report which explores the impact of social media on consumer behavior and how emerging social features like messaging chatbots can better serve brands and retailers.

[Download the full report here]

By Bart Mroz, Co-founder/CEO, SUMO Heavy

Now, more than ever, retailers should capitalize on millennials. While marketing and catering to the millennial market presents its difficulties, both digital and brick-and-mortar retailers must meet the needs of this audience — or fall by the wayside.

The number of m-commerce transactions will overtake e-commerce transactions globally by 2019, according to a forecast by 451 Research provided to Mobile Marketer. China will lead the way, this year becoming the first country whose online spending exceeds $1 trillion with mobile devices as the primary gateway to digital commerce, 451 predicted.

Online sales continue to grow at double-digit rates, and there are some new factors in play driving it — not all of which are named Amazon.com.

On Monday, FedEx modified its Express and Ground fuel surcharge rates, and created new indexes for International Export and Imports. These changes mean significant rate increases for nearly all FedEx shippers.

Today’s buyers shop on mobile. In this article, we cover six techniques ecommerce brands use to optimize their websites for mobile to improve conversions.

Amazon plans to open as many as 3,000 of its cashier-less Amazon Go convenience stores by the year 2021, according to a report from Bloomberg today. That would be Amazon’s most aggressive brick-and-mortar expansion since its purchase of Whole Foods in 2016.

This livery typo is making news. Hong Kong-based airline Cathay Pacific spelled its own name wrong on the side of one of its Boeing 777s.