Researchers have been predicting huge growth in shopping with virtual assistants. By 2022, the voice shopping space is supposed to be a $40 billion market. But recent surveys have found Alexa shopping is in its early days. In one U.K. survey published in June, only 7 percent of Echo device owners said they use the smart speaker for buying products with their voice.
The vast majority (87%) of shoppers begin product searches on digital channels, up from 71% last year. In the digital realm, 28% start out on marketplaces like Amazon and eBay, a 22% increase from last year, according to new research from Salesforce and Publicis.Sapient.
MEMPHIS, Tenn., Aug. 3, 2018—FedEx Corp. (NYSE: FDX) announced today that, for the second year in a row, the company will not apply additional residential surcharges during the holiday season, except for shipments that are oversized, unauthorized or necessitate additional handling.