The decentralized database technology known as blockchain has the potential to help retailers better manage supply chains, process payments and build stronger loyalty programs. Such heavyweights as Amazon and Walmart are already investing in blockchain.

Online apparel retailers, particularly pure-players, are set to take share from brick-and-mortar rivals through next year, according to a new report from global information company NPD Group emailed to Retail Dive.

Parcel delivery giant UPS recently started using a new predictive analytics algorithm to optimize the movement of parcels throughout its entire delivery network.

While brands cannot ignore the implications of voice assistant growth and adoption, the fact is mobile search does and will continue to play an important role in how consumers search, shop and discover new products and brands. Ensuring your mobile search features are up to par will maintain consumer trust and loyalty.

Reducing customer friction points is all the rage these days. Why? Because it’s the only way to generate true customer loyalty.

@insta_repeat is a new Instagram account that reveals the “visual sameness” of photos being posted to Instagram. Each collage shows photos by unrelated photographers that look remarkably similar.