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On Software - Issue #4: growing sales & support, good software and data network effects

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In this week's edition, we look at growing sales and support from the ground up, what makes for quali
 

On Software

March 16 · Issue #4 · View online
A weekly look at the state of the art in building and growing software-centric products and companies by @shawnyeager

In this week’s edition, we look at growing sales and support from the ground up, what makes for quality software and creating data network effects. Oh, and self-aware machines.
Have a great week.
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Hustle
How To Build A Support Team From The Ground Up
Vertical SaaS Sales done right — from 0 to 2500 customers.
Deep Dive
a16z Podcast: Data Network Effects
Metcalfe's Law
Metcalfe's Law
Data Driven Decision Making in Product Management
What Makes Software Good?
What Lies Ahead
Could machines have become self-aware without our knowledge?
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