Three customer experience experts come together to discuss topical issues central to the customer experience.
About this Event
In The future of CX, three experts come together to discuss topical issues central to the customer experience. From managing CX to keeping up with its evolution, this webinar will be a source of inspiration for improving the customer experience at your business.
When? Thursday 28th January 2021 3-4pm GMT (4-5pm CET).
Aligning the ‘layers’ of customer experience management – Ian Golding
How CX is failing to keep up with the advance in Tech – Clare Muscutt
Customer Experience: The popular myths that compromise success – Matt Watkinson
The audience will have the opportunity to pose questions to each speaker at the end of their section.
Register your attendance here.