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Resilience Weekly -Reconstructing human contributions to accidents: the new view on error and performance - Issue #12

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Welcome back!   Most of this is likely familiar to you if you've read Sidney Dekker's books, but I th
 
December 3 · Issue #12 · View online
Resilience Roundup
Welcome back!  
Most of this is likely familiar to you if you’ve read Sidney Dekker’s books, but I think having a shorter, direct instruction on how to improve these investigations is really important. Thanks to John Allspaw for tweeting about this article..

Reconstructing human contributions to accidents: the new view on error and performance
Now that you’re aware of what he suggests, are you going to change your investigations?  Are they already similar? I’d love to hear about how you or your teams investigate incidents, if we get enough data, perhaps we can learn from each other,  hit reply and let me know!
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