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Resilience Roundup - Patient Boarding in the Emergency Department - Issue #29

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This is a chapter in Resilient Health Care by Robert Jay Stevens, David D. Woods, and Emily S. Patter
 
April 15 · Issue #29 · View online
Resilience Roundup
This is a chapter in Resilient Health Care by Robert Jay Stevens, David D. Woods, and Emily S. Patterson.
I really like this chapter because it takes some of the work that David Woods has been doing around describing the adaptive universe (which I’ll be writing about over the next while) and gives it some concrete examples.
Often, when the theory gets described in general terms, you hear things like agents do this and the system that does this, but it can be hard to understand what that means without a concrete example, which this provides.
This chapter looks at a study that was done about how an emergency room in a functioned and then took that information and examines it through the lens of resilience engineering.


P.S. I’d love to hear if this week’s issue helped you and how. Please reply and let me know!

Patient boarding in the emergency department as a symptom of complexity-induced risks
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