Website + billing
We’ve talked about the Webflow/Outseta combo in previous issues
, so I won’t spend too much time on it here. Suffice to say, you can build a website, make pricing plans, take payment, run email marketing, and much more with just these two tools. Here’s the full demo
of how it works.
Dashboard for clients
You honestly may not even need this at first. You can probably sell your first client just by telling them “look, I’ll take care of all your remote IT operations” and provide weekly email updates or something. But you’ll want it eventually, so let’s dive in.
Later on, you can add features that allow clients to interact with your operations system through buttons and other inputs. But let’s leave that for post-MVP.
System to manage operations
This is where the meat of your service is, and the value. Let’s start with a simple example: desk chairs. We’ll generalize this to other items like computers, lamps, keyboards, etc. later on. You want your clients to be able to do the following:
- Send desk chairs to specific employees
- Check the status of that desk chair (is it delivered yet? Is the employee satisfied with it?)
- Make sure you get your desk chair back when the employee leaves
- Let the employee request a new one if it breaks
- See all the desk chairs you have in stock and order more if needed
Fortunately, Airtable was built to solve exactly this kind of problem. Put together a remote asset tracker
with some other features of a lightweight CRM, and you have your solution.
Don’t forget, you will have to operate the Airtable manually in some ways. Someone has to get that desk chair delivered! This is where you’ll need to establish partnerships with providers of all kinds of office equipment and technology.
At the start you will have to build up these partnerships based on where your client’s employees are. Over time, you’ll have a big book of partnerships you can draw on all over the world! But at the beginning, you have to start where you are.
This is what I mean when I say hustle.
Logic to connect the backend to the client dashboard
You want your Airtable to send updates to the correct client’s dashboard. For this, you’ll need to use Zapier or Integromat.
In Integromat, you can connect to Airtable on the one hand and to your Bubble app on the other using native integrations or API connections
that take into account the user’s profile information.
You may want to create a table, for instance, that shows which employees have what equipment. To do that, you’ll find the right cells in Airtable, pipe them through Integromat, and put them in the correct place in your Bubble database.
It sounds simple, and it is if you start with just one piece of data at a time!