Open Voice newsletter

By Maarten Lens-FitzGerald

🪞 Open Voice Issue #170: do non-Alexa countries need Billie Eilish to grow adoption, Voice Black Mirror scenario's, AIDA Drive-Thru conversation assistant and new podcast series

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🪞 Open Voice Issue #170: do non-Alexa countries need Billie Eilish to grow adoption, Voice Black Mirror scenario's, AIDA Drive-Thru conversation assistant and new podcast series
By Maarten Lens-FitzGerald • Issue #170 • View online
I am Maarten Lens-FitzGerald, I assemble the Open Voice Newsletter to help us understand, develop and use the emerging domain of conversational agents, voice, and assistants.
<I am now embracing the new Tuesday rhythm, why fight it?>
🎙Voice Pioniers Episode 1: The first health care assistant in the Netherlands🎙
A great start of the new podcast series with DDMA: Sacha Fokker from care provider Zorg Balans is the guest in this first episode. Learn how she rolled out their assistant in health care. A first in The Netherlands,

What if we take the wrong turn with the new Voice channel?
Last week I closed the Conversational Conference organized by Frankwatching. A great honor to wrap up an impressive lineup and give a fresh perspective. I talked about the Black Mirror scenario’s which may happen if we don’t work together to emerge the channel well. We missed the boat with mobile and social as we saw in the documentary the Social Dillema. Let’s make sure we do it right in voice. The origins of the internet show us the way.
Regular newsletter readers have read my thought about this here. Now also available in a fresh new deck (in Dutch).
Action shot of me talking about the Voice Black Mirror scenario's
Action shot of me talking about the Voice Black Mirror scenario's
Manuel moments: Funny moment with Mercedes Benz A250's voice assistant
Manuel moments: Funny moment with Mercedes Benz A250's voice assistant
That’s it for this week, I’ll be back next week with a new edition of the Open Voice newsletter.
Cheers,
— Maarten Lens-FitzGerald
Ready to engage?
Listen to me in the first episode of Voice Pioniers. The new Dutch series where we interview the people who run the projects. Start with Zorgbalans, the care organization that has a first in The Netherlands with its voice assistant. It is an initiative of the DDMA Commissie Voice which I run and the podcast made together Voice with Marike van de Klomp from Vattenfall and Carla Verwijmerenfrom Y.Digital .
Read me, my book ‘Voice - de spraakrevolutie, is available in audio format too. Get it on BOL or Storytel.
Book me: Need help designing and rolling out your Voice Strategy, do product development or want to start with an energizing keynote or workshop? Let me know: 0646333308
Did you enjoy this issue?
Maarten Lens-FitzGerald

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