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🛒 Open Voice #174: Rabobank Voice Pioniers podcast live, Bixby lives, Landscape of the Dutch language technology, Amazon announces Alexa ads, First Workshop on the World Wide Voice Web, a UK Voice search report

🛒 Open Voice #174: Rabobank Voice Pioniers podcast live, Bixby lives, Landscape of the Dutch language technology, Amazon announces Alexa ads, First Workshop on the World Wide Voice Web, a UK Voice search report
By Maarten Lens-FitzGerald • Issue #174 • View online
Ola,
I am Maarten Lens-FitzGerald, I assemble the Open Voice Newsletter to help us understand, develop and use the emerging domain of conversational agents, voice, and assistants.
Last week I hosted the Savant eCommerce event. A two-day gig where major brands like Ikea, Adidas, Google, and others share insights and learnings on their e-commerce efforts. It’s so good to be back on stage and also it is a great way for me to stay in touch with the core value chain.
A key takeaway for me was that so much is still done via email, web and app. Almost all eco0mmerce conversations happen through these traditional channels. And all orgs involved still have so much to do to optimize their e-commerce. It remains a ‘change’ game where going digital - from bricks to clicks- remains the main theme. For many conversational AI is not on their roadmap. Yet. I say this humbly. We, the industry, need to earn our we in. How much money are you saving or making with conversational AI? That is the ticket. Clear gains.
🎙Voice Pioniers nr 4: Rabobank learns how to get users🎙
Rabobank was the first bank that enabled the ability to see how much money you have on your account using Google Assistant. Now they learned to tackle how to grow users. Learn from Justin Meijer, Product Manager & Product Owner. In Dutch. Pick your podcast flavor:
This podcast is an initiative of the Voice task force I run at the DDMA.

Amazon Interactive Alexa Ads.. a smart move?
That’s it for this week, I’ll be back next week with a new edition of the Open Voice newsletter.
Cheers,
— Maarten Lens-FitzGerald
Ready to engage?
Listen to me in the podcast series Voice Pioniers. Learn about an independent voice assistant in health care, how the voice app for the Eurovision song context got made, or how seriously Vattenfall take the new channel. An initiative of the DDMA Taskforce Voice which I run and the podcast made together Voice with Marike van de Klomp from Vattenfall and Carla Verwijmeren from Y.Digital .
Read me, my book ‘Voice - de spraakrevolutie, is available in audio format too. Get it on BOL or Storytel.
Book me: Need help designing and rolling out your Voice Strategy, do product development or want to start with an energizing keynote or workshop? Let me know: 0646333308
Did you enjoy this issue?
Maarten Lens-FitzGerald

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