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Open Voice #147: Apple smart display, two good Conversational AI comparisons, how to get started with Voice on Mobile and the Voicelunch with Telecats

Open Voice #147: Apple smart display, two good Conversational AI comparisons, how to get started with Voice on Mobile and the Voicelunch with Telecats
By Maarten • Issue #147 • View online
{{first_name}}, hello!
Every week I collect the Voice domain developments into a single list of things you shouldn’t have missed.
Last week we ran the Conversational Analytics event with Google and Rabobank. A good show of people and good content too (white paper here). One thing keeps going around in my head: Rabobanks usage uptake of their Google Action was due to their own promotional efforts in the Rabobank mobile app.
Respect to that!
Why? Instead of waiting or whining about the fact that Google isnt doing anything about voice app discovery they did something in an area that they control. Not that Google shouldnt fix discovery. No, but in Voice, it is about action. And that’s what Rabobank took!
🌮 VoiceLunchNL: What does Telecats do? 🥪
You heard the name. You probably seen or heard about Arjan van Hessen. But what does Telecats the company do? Sander Hesselink will share with us the company background (where do cats come into the picture?) and their offering of customer care automation.
Thursday, April 1st, 12:00-13:00 (Amsterdam time) via Zoom. Join us 15 mins earlier to chat. BTW last Thursday session, back to Wednesday after this.

Voicelunch: wat doet Telecats?
Voicelunch: wat doet Telecats?
🙊 Rumours & gossip 🤹🏼‍♂️
⚖️ Comparisons and Overviews🔎
Good stuff if you are orienting yourself on conversational AI.
📱 Voice on mobile 🤳🏽
The safest bet to start with Voice is in the call center. Its where you build a process automation/optimisation businesscase. Thats how you earn your voice marketing budget and start in your most active channel: mobile!
Bret Kinsella (Ask Me About $BOT Coin)
Where are marketers deploying custom assistants? Lots of places but the favorite local is mobile devices.

#31DaysofCharts ep 27 #voiceAI @voicebotai https://t.co/SFrKAE8xyt
That’s it for this week, I’ll be back next Monday with a new edition of the Open Voice newsletter.
Cheers,
— Maarten Lens-FitzGerald
PS ‘Voice - de spraakrevolutie: inzichten en kansen, is now in the studio becuase no Voicebook should miss their voice version. The amazing Phoebe Ohayon and Maikel van der Wouden of Voicebranding are making it happen. Check out the first (unprocessed) demo drop and the picture below. Never knew Voice could be claustrophobic.. yet it does sound good 8-)
Need help designing and rolling out your Voice Strategy or want to start with an energizing keynote or workshop? Let me know: 0646333308
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Maarten
By Maarten

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