We made it then we delivered it.
I think this concludes my first Pro-Bono experience. In this 5 weeks programs, I have learned so much about the public sector, either on products, organizational structure, or people. My role as the product manager is to manage expectations from our partners and keep the team motivated. The program already found really smart people for you. When the program began, I needed to figure out the best way to work with smart people.
I believe that a good product was built by people who really enjoy doing what they do. They are not scared of failing on small things, so they keep doing interesting things. When we started the project, I didn’t want to frame ideas in a box. With that said, I could be very hands-off at some point. I assigned the tasks but could have checked more often with them to see how did the feel. I could understand better how would they like to be supported.
Talking with the program director who helps PMs moving projects forward, I learned other team’s PMs set very specific goals even the numbers of slides that each person needed to work on. I didn’t plan to be that specific.
The final week was the most productive week. First, we had all hands on the deck. Everyone was making great efforts to finish the works. No more scheduling conflict. Second, we met with the non-profit partner UNH and received a significant amount of confidence and supports from them. Before the presentation day, we wrapped it up around midnight. Then we had 2 hours meeting with UNH and walked them through a page by page. They go very excited to try out our strategies and tools.
I was pretty happy that our partners are very open-minded about what we were suggesting. We did suggest using some gifs. 😎
The last note is that I believe a good PM should avoid a situation of working until the last minute. Other than that, everything turned out to be a good one! We will be presenting our works later of this month.