Software licensing is a complicated thing and it’s super jerky that companies won’t sell diagnostic software to end-users so they can be able to make at least minor repairs themselves. However, one cannot expect every product to be built in a repairable way: phones and other devices are basically glued shut which allows them to be thinner and water proof. Maybe it’s based on cost? Maybe if it’s how you make your living you should be able to have the right to repair it? Do you think it’s important for customers to be able to repair purchased devices themselves?