I was reminded of this not just because of the societal inequality and injustice on display of the past couple weeks, but also because of how people I know structure their organizations. I believe the empathy one gains from his experiment can apply to startups and even projects I work on.
“If I were to join this team today, would I be happy?” or “if I were to install my app today for the first time, would I be able to use it?” can be extremely enlightening. I believe the empathy one gains from this experiment is useful in lots of parts of our lives, including the things we produce for others to consume.
We need more empathy in the tech industry and this is one tool that can help.