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More customer interview examples + Black Friday!

Deploy Empathy
Deploy Empathy
Empathy Deployed
When I interviewed readers during the drafting of Deploy Empathy, the sample interview was consistently peoples’ favorite part, with several people noting how rare it is to have an example customer interview.
I’m super excited to support the launch of Empathy Deployed, a new podcast of customer interviews hosted by Jonathan Markwell. Jonathan is a business consultant and early reader of this newsletter (and indeed, one of the readers I interviewed who raved about the sample interview!).
Every week, he’ll be sharing an example interview he’s conducted. He’s doing the podcast as an example of learning in public and a way to improve his own interviewing skills.
I strongly encourage you to subscribe!
Empathy Deployed: Customer Interview Examples
Black Friday!
Yes, it’s that time of the year again. To… celebrate?, I’m running a Black Friday deal.
For the next week, the Kindle edition is 2.99 USD/GDP/EUR on Amazon (prices differ in other countries. 49 INR, 299 JPY, 35 MXN).
Deploy Empathy: $2.99 Kindle Black Friday Sale
👀 See my desk! See my desk!
On a lighter note, my desk was featured by over the weekend. You can check it out here, including a picture of my reference shelf while writing the book. (Doesn’t include all of the books referenced, as I used electronic editions for some.)
106 - Michele Hansen - by Ryan Gilbert - Workspaces
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Deploy Empathy
Deploy Empathy @mjwhansen

A practical guide to interviewing customers

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