When I interviewed readers during the drafting of Deploy Empathy
, the sample interview
was consistently peoples’ favorite part, with several people noting how rare it is to have an example customer interview.
I’m super excited to support the launch of Empathy Deployed
, a new podcast of customer interviews hosted by Jonathan Markwell
. Jonathan is a business consultant and early reader of this newsletter (and indeed, one of the readers I interviewed who raved about the sample interview!).
Every week, he’ll be sharing an example interview he’s conducted. He’s doing the podcast as an example of learning in public and a way to improve his own interviewing skills.
I strongly encourage you to subscribe!