A question that was on my mind as I wrote (+ Discord community!)

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Deploy Empathy
Book tour continues!
Last week, I talked to Jason Knight of One Knight in Product and he asked me a question that weighed on me heavily as I wrote:
“Are you afraid that people will use this to manipulate people?”
He asked me a lot of other good questions, too. The episode just came out today, and I hope you’ll listen.
One Knight in Product - Episode 78 - How to Deploy Empathy to Truly Understand User Needs (with Michele Hansen)
Discord community!
A bunch of people have asked me about creating a community so people can share how they’re using the concepts share ideas, find someone to practice interviewing with, and ask questions to other readers.
I consider the community concept very experimental at this point and will likely change and evolve in the future.
Join the Deploy Empathy Discord Server!
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A practical guide to interviewing customers

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