Deploy Empathy A practical guide to interviewing customers 293 subscribers 40 issues Subscribe to our newsletter By subscribing, you agree with Revue’s Terms of Service and Privacy Policy.
#37 Jul 2, 2021 Curiosity statements > hypothesis statements – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#36 Jun 24, 2021 Whats > Whys – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#35 Jun 9, 2021 Technical people can talk to people, too – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#34 Jun 1, 2021 Book update: pre-order the ebook! – This newsletter has served as the proving ground for the rough draft of my book on interviewing custo
#33 May 25, 2021 Interviewing in text – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#32 May 14, 2021 How to talk so people will talk: not explaining anything – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#31 May 6, 2021 How to talk so people will talk: use a gentle tone of voice and simple wording – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#30 Apr 27, 2021 How to talk so people will talk: not talking – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#29 Apr 25, 2021 Do you want access to the secret work-in-progress copy? – Last week, I emailed you with something that seemed absurd:Trying to set up calls with 50 people from
#28 Apr 23, 2021 Finding people to talk to you: Twitter, Facebook, and email lists – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#27 Apr 20, 2021 Would you like to be an alpha reader? – I finally have a shareable rough draft of this book ready. It's very rough.I'm intentionally sharing
#26 Apr 19, 2021 Debugging Interviews – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#25 Apr 16, 2021 Can I talk to you? – I'm not going to try to hide it:I'm full of anticipation and doubt about this book project. Will peop
#24 Apr 15, 2021 Analyzing Customer Interviews with the Pain and Frequency Matrix – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#23 Apr 12, 2021 How to ask people how much they would pay – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#22 Apr 9, 2021 How to talk so people will talk: ask indirect questions – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
#21 Apr 5, 2021 Responding to customer complaints – This was written as part of the rough draft for Deploy Empathy, a practical guide to interviewing cus
