Deploy Empathy A practical guide to interviewing customers 549 subscribers 67 issues Subscribe to our newsletter By subscribing, you agree with Revue’s Terms of Service and Privacy Policy and understand that Deploy Empathy will receive your email address.
Practice customer interviewing in-person in October (+ update on the Audible version) #65 Aug 17, 2022
#63 May 5, 2022 Debugging interviews: free online session – It's frustrating when you put time into scheduling interviews... and then people don't show up. Or wh
#62 Apr 18, 2022 Celebratory sale + How to Talk So People Will Talk Q&A TOMORROW! – It's exciting times in Deploy Empathy land. The book has crossed 1,500 copies sold, lots of talks sch
#60 Feb 21, 2022 Getting to that 90/10 talking ratio – While scrolling Instagram the other day, I saw a video from an ADHD creator about how they made a des
#59 Jan 5, 2022 Global book giveaway! – Did you buy or read an eBook version of Deploy Empathy and would like a hard copy for reference? Are
#58 Dec 12, 2021 Kindle/ebook buyers in the US and EU: want a free print copy? – This email only applies to people in the US and EU who bought the Kindle or ebook versions. I have no
#57 Nov 25, 2021 Deploying empathy at family gatherings – It's Thanksgiving today in the US, and that usually means gatherings with loved ones (perhaps in pers
#56 Nov 23, 2021 Deploy Empathy paperback - now $19 – Deploy Empathy is flying off the shelves! We've now blown past 800 copies sold and a thousand—which s
#54 Nov 17, 2021 Know someone who should read Deploy Empathy but can't afford a copy? – I mailed out copies of Deploy Empathy to a few people who were particularly helpful with getting the
#53 Nov 10, 2021 Lots of talking about talking to people – I've been doing a lot of talking about talking to people lately on the Deploy Empathy podcast book to
#52 Oct 12, 2021 Two books you should read – This newsletter is usually devoted to my writing... but this week I'm going to do something different
#51 Oct 4, 2021 Anyone can be empathetic – I was on the Conversations about Software Engineering podcast recently, and we got into an interestin
#50 Sep 29, 2021 500! – Deploy Empathy recently passed 500 copies sold, and I just wanted to take a moment to thank everyone
#49 Sep 16, 2021 Can you interview over chat? Kind of. – Before we dive into today's topic, just a quick note that Transistor.fm is giving away 5 copies of De
#48 Sep 8, 2021 One question you should never ask – A while ago, we talked about how you should ask indirect questions rather than questions that are the
