We all want to see only the beautiful things. Vanlife 🚐 is a good example of this. How tempting the nicely extended vans decorated with macramé curtains always look on Instagram. 😅
The reality, however, is often different, which I was able to experience for myself last winter. Engadin in Switzerland, -18°C. After 6 hours of driving, we arrived and just noticed that somewhere in our van (not self-developed) water leaks. Where? No idea. Repair? No chance. So we canceled the trip. At -18°C with a leak in the pipe and therefore without heating - no way.
This is exactly what happens again and again in design. Basically, we have a clear goal in mind for the users when designing (the perfect camping trip). But what if they take an unexpected turn on the way to the ultimate goal?
So today we’re going to leave the happy path and look for the edge cases in the design.