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Curiosity Notes - Issue #4

Hey friends, Today I was out to lunch with a good friend of mine. Addison and I met a couple of years
Curiosity Notes - Issue #4
By Kai Lovel • Issue #4 • View online
Hey friends,
Today I was out to lunch with a good friend of mine. Addison and I met a couple of years ago at a youth social impact summit, and have stayed in touch ever since.
We chose a spot in Northbridge, a Vietnamese restaurant he’d been to before and spoken highly of.
It fascinates me how these types of restaurants generally have a very humble, unassuming exterior, boring furniture, old wallpaper and quite often a paper-based order management system.
Compare this to the place over the road. New signage, modern branding, indoor plants, flash lighting fixtures & the latest point of sale system.
Guess who had the line out the door.
See, whether you’re in hospitality, or any other business, if you start with incredible products & services, the word of mouth they generate and the customer loyalty you’ll receive will far outpace the latest marketing “trend” or buzzword.
Be the Vietnamese restaurant. The prettiest wrapping will never make up for an average birthday present..
Just a thought for the day…enjoy this edition of Curiosity Notes.

What I’ve been curious about
ARTICLE: “9 predictions for 2020–2029” - The Startup - Medium
COURSE: JavaScript Tutorial: Learn JavaScript For Free | Codecademy
BOOK: Give and Take by Adam Grant
ARTICLE: “Jeff Bezos Bans PowerPoint from Amazon meetings” | Inc.com
Help me help you.
I wanted to jump in quickly and ask - what do YOU want me to be sharing here on Curiosity Notes?
If it’s more about the tech/design work I do, great! Or more about content & brand? Shoot me a reply email. I want to be able to answer your questions here, and give you value.
Till next time,
Kai
JavaScript Tutorial: Learn JavaScript For Free | Codecademy
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Kai Lovel

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