Design is about problem solving and making small changes that result in easier to use products and services, and possibly lead to innovation. In her talk, Diana highlighted sources of inspiration including biomimicry and emotions.
Agile and UX
Juan Mendez presenting at UX Talks 002
Juan is a Scrum Master at FreshBooks, a cloud based accounting software service. In his talk, Juan explained the Scrum methodology along and how FreshBooks integrates UX in the process.
The process of designing products and services around the actual needs of the end user isn’t new or complicated, but we seem to use several different terms to describe it. This article does a great job of explaining HCD as a framework and the various methodologies and approaches within.
Innovation is largely a word used to describe the scale of the effect of an idea, rather than the idea itself. Problem-solving through design is incremental and often driven by previous ideas and concepts (the inspiration).