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Issue #22: Ongoing UX measurement and management

Happy Friday everyone! Much of the conversation here at Res lately has been around helping our client
Issue #22: Ongoing UX measurement and management
By Jonathan Kochis • Issue #22 • View online
Happy Friday everyone! Much of the conversation here at Res lately has been around helping our clients extend their investment in UX through ongoing measurement and improvement. In this issue I’ve assembled articles on measuring UX and identifying UX KPIs along with an original post from me on delivering continuous UX improvements.
P.S –  UX Talks 002 is just over a week away. Register here if you haven’t already!
-Jonathan

Measuring UX
Key Performance Indicators (KPIs) - Complete Guide
How to Choose Which KPIs to Measure in a UX Benchmark
8 Effective Ways of Measuring UX
Continually Improving UX
Why PBS Uses Data to Drive Continuous Design
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Jonathan Kochis

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