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Issue #13: Using surveys in UX research

Happy Friday everyone! We're in the early stages of a research and design project for an Ontario coll
Issue #13: Using surveys in UX research
By Jonathan Kochis • Issue #13 • View online
Happy Friday everyone! We’re in the early stages of a research and design project for an Ontario college and have included a survey in our research mix. Surveys help measure baseline experiences but they can be tricky and sometimes ineffective if not approached properly. In this issue I’ve assembled some helpful articles on surveys and included a link to register for next week’s Ladies that UX speed mentoring event – today is the last day to sign-up!

Survey Tips
How to Create an Effective Customer Experience Survey
Mandatory Survey Questions are Evil
13 Things to Consider When Offering Survey Incentives
Speed Mentoring Event
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Jonathan Kochis

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