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HERstory: Juliana Casale, former Head of Marketing Services, Clearbanc

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Hi ladies!  This week's #marketHER is Juliana Casale, former Head of Marketing Services, Clearbanc. H
 
August 4 · Issue #27 · View online
HERstory by marketHER.org
Hi ladies! 
This week’s #marketHER is Juliana Casale, former Head of Marketing Services, Clearbanc. Her interview is chock-full of great advice, like how to adapt as a new manager. Take 5 minutes to get to know HERstory. You won’t regret it. 😉
Oh, and stay tuned next week! Jenny Coppola, Associate Director, Content & Creative, Wistia will share tips on breaking into leadership, securing a promotion, and more. 💪
Cheers,
Jes Kirkwood
Founder & Managing Director

Juliana Casale is President of the Quick Wins Department, a website optimization company. She is also a freelance marketing consultant to online businesses. Formerly, she was the Head of Marketing Services at Clearbanc (a fintech startup investing in online brands) and the Head of Marketing at Crazy Egg, a conversion rate tool used by brands and agencies.
Follow Juliana on LinkedIn.
How did you break into leadership?
At the start of my marketing career, I held several roles that were more “behind the scenes” - they involved proofreading and copyediting. When I took on my first content marketing role at an adtech startup and proved myself as a writer and a strategist, the Marketing VP offered me the opportunity to hire an intern. I had never managed anyone before, but I had also never worked in adtech. I figured I’d learn on the fly, and it worked⁠—the internship went well enough that I made a full-time hire.
There’s so much more to the story…
What unique challenges or obstacles have you faced?
During my ten-year marketing career, I’ve only had one female boss who was in the c-suite. As a woman in a tech leadership role, making the leap from director/head to VP or CMO has been extremely difficult. It’s not enough to take on increased responsibility and exceed expectations—without a clear roadmap to promotion or formal professional training, it’s an uphill battle.
How do you adapt as a new manager?
When I first began managing a team, I thought back to my former bosses and what traits I wanted to emulate. I researched ways to have effective meetings and 1:1s. I asked my direct reports what they enjoyed doing and what they wanted to learn from me so they could maximize their time working at the company. I adjusted my hands-off management style if they said they needed more structure. And I did my best to remove any roadblocks that were standing in their way so they could be successful.
There’s so much more to the story…
If you could do it again, what would you do differently?
I would have asked more questions during the interview process about business model, employee retention, promotion tracks, and customer focus. I would have negotiated my salary earlier in my career. I would have worried less about how job-hopping would look to recruiters. And I may have tried to level up as an individual contributor rather than a team lead (you don’t have to manage people to be a leader!).
What's been the highlight of your career thus far?
Figuring things out as I go along has been a major theme in my career. One of my proudest moments was producing a video ad for Clearbanc. I worked on the script and storyboard, was there for multiple scene shoots, helped cut the 2-day footage down into 60 seconds, and signed off on the voiceover. It was an intense, multi-step process, and I was so proud of the final result! You can see it here (I make a cameo in the “waiting in line” scene).
Lauren's parting gift
One of my favorite marketing books is Obviously Awesome: How To Nail Product Positioning so Customers Get It, Buy It, Love It. Author April Dunford supplies extremely valuable information while entertaining you along the way.
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