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Hearing Voices - Issue #57, or voice assistants "Struggled to be helpful" says survey

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"Cortana struggled to be helpful, resorting to default searches, and Siri answering the question “Whe
 

Hearing Voices

September 7 · Issue #57 · View online
This week's news about voice computing apps, delivered directly to your inbox.

“Cortana struggled to be helpful, resorting to default searches, and Siri answering the question “Where is the closest public restroom?”
- 2018 Voice Assistant Benchmarking Survey

"The newsletter editor struggled to be helpful, resorting to just copying and pasting links, and sometimes graphs, with little to no analysis.”
- Not you?

Just a couple of things this week in voice:
> skim The Voice Assistant Benchmark 1.0 results from Cognilytica is out. The graphics are a bit hard to read because you need to cross-reference them with the definitions of category 0, 1, 2, and 3, but basically these are proxies for how “good” the answer was with 0 being didn’t understand or provided a link to an outside reference, and category 3 meaning it provided a correct answer. I’m most entertained by category 1 where it provides an irrelevant answer. In the graph below, we see that Siri and Cortana have the worst fails, and Google is both the most helpful but also fails about as frequently as it’s helpful.
> Hear me now: the future of voice and how it’s the new OS - I thought this was worth sharing, although most people who subscribe to this newsletter also likely subscribe to the idea that voice is a potential new operating system.

That’s all for this week, have a great weekend!
— Matt Hrt.mn
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