Lightspeed CEO Dax Dasilva and SEOShop founder Ruud Stelder, revealed Omnichannel. Like proud parents, they announced the arrival of this brand new product, which has sprung from their merger roughly nine months after the acquisition.
As a Customer Success Manager, you’ll find yourself balancing between support and sales. Support, as you manage the process of onboarding new users. You lead a team of support members that provide our users with support via chat, email and phone.