Today, I was working with a new team. Instead of going in with a fixed agenda and a plan for the next few months, I did something most agencies don’t do.
And listened some more.
How did I do that? I ran the Lightning Decision Jam, an activity for capturing problems and creating solutions. Within the space of a morning, I heard what their problems were, what their roadmap was and the challenges they have to overcome.
I love this stuff.
Having done started similar with previous companies, I find that it takes two things to really change a company culture to one that is more design-led:
Change has to be seen longer term and those leading the change need to be persistent, because there will be naysayers and there will be questions.
If you’re trying something new, you have to be brave.
I saw this quote last week that helped support that view:
The most dangerous phrase in the language is “we’ve always done it this way.”
Here’s some tips on turning the tide from Kate Boogaard:
Set an Appointment (start the change)
Come Prepared (have some answers)
Be Ready to Be Met With Resistance (persist!)
Follow Up (check-in)
Stay Positive (keep going!)
Without further ado, here’s this week’s five links: