June has been one of our busiest month’s on record, that’s coming off the back of a month that’s always busy for us, the Bank Holiday filled month of May. At the beginning of May we found out we were nominated for the Fine Art Trade Guild’s Digital Printer of the Year award
and at the end of May we found out we were beaten finalists
! Considering this was our first time entering the competition, it was brilliant to finish within the top 6 — especially as it’s a competition that attracts entries from all over the world — next year we’ll be looking to do one better.
During the first weeks of June, Tom took a week off for a trip to Amsterdam and Martin took time off to get married, and in a moment of cruel coincidence, at the same time two of our printers developed faults. We were prepared for Martin’s and Tom’s absence, but not the printer downtime. One of those printers was our 24inch Epson 7900, this is 50% of our capacity for printing your work and the printer was offline for almost 2 weeks. During those weeks, we struggled to keep up with our advertised lead times, if you were affected by this downtime, we can only apologise.
To make sure this doesn’t happen again, we’re investing in a shiny new printer that will be arriving with us next week. This extra print capacity for the studio will speed up turnaround times and give us a backup if the worst does happen again.