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As you've noticed, I haven't sent out an email newsletter in a few weeks. There's a good reason for that. I recently accepted a product manager role at Verizon in NYC, building out its distributed platform and digital customer experiences. It's an incredibly …
On June 9th, Apple will unveil “Business Chat for iOS”, a new feature that will allow businesses connect with iOs users from Safari, Maps, Spotlight and Safari and jump directly into an iMessage thread. During a Business Chat, businesses will be able to colle…
On a recent Recode Decode podcast, David Marcus, Facebook’s Head of Messenger, stated what should be an obvious assessment of how Facebook plans to monetize Messenger:“If we drive business outcomes at a higher rate, then those businesses will want to open mor…
The Verge recently reported that publishers are beginning to leave Facebook’s Instant Articles en masse. Casey Newton of the Verge paints a very disappointing picture of the entire affair:In discussions with Facebook executives, former employees, publishers, …
This quote from Jeff Bezos, Amazon’s CEO, (found via a great piece by Zack Kanter) is striking in its clarity of thought and understanding of sound business strategy:“I very frequently get the question: ‘What’s going to change in the next 10 years?’ And that …
Over the weekend, I read a really interesting article from Seth Rosenberg, former Product Lead for the Facebook Messenger developer platform. In the piece, Rosenberg shares some of his learning during his time overseeing Messenger’s growth from 200 million us…
Recently, I wrote an article about how financial inclusion is one of the major business opportunities left in mobile:Lower income Americans rely on their mobile devices much more than middle and higher income Americans to do traditional desktop PC tasks. The …
Last week at Shopify’s annual developer conference, Shopify Unite, the company unveiled Shopify Pay, its latest attempt to increase merchant conversation rates and speed up the checkout process. After opt-ing into Shopify Pay on a participating merchant store…