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Your Website's Search Bar: What Are People Searching For?

The Experience Maker
Your Website's Search Bar: What Are People Searching For?
By Dan Gingiss • Issue #60 • View online
Today I want to talk to you about an aspect of your digital journey that I don’t think you’ve been paying enough attention to, and that is your internal search bar. 
When somebody comes to your website, have you ever looked into what it is they’re searching for? This can be incredibly valuable information. After all, if somebody is searching for something on their website, that probably means they can’t find it!… CONTINUE READING/WATCH VIDEO

If your customers search for something, it might be time to make it more visible.
If your customers search for something, it might be time to make it more visible.
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It was fun to meet Michael Dorf, founder of @CityWineryNYC and @CityWineryCHI, and be able to exchange our books on creating a great #customerexperience! #CXForums https://t.co/vZieojNdHN
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