Right now, less than 2% of websites in the US are accessible to people with disabilities, even though it’s the law. One company is out to change that, allowing all of your customers to access your digital properties. After all, what company can afford to turn customers away? … KEEP READING
Check out the incredible bonuses included with bulk orders of 25 or more books! Pre-order The Experience Maker for all of your employees to get everyone on the same page (pun intended) when it comes to customer experience.
July 22, 2021: We’ve all been there—we make a mistake so cringe-worthy that we want to hide under our desks and never come out. When it comes to the complexities of customer experience, some failures are almost inevitable. The key is learning from them. From GetFeedback.
Don’t miss the Top-Rated Customer Service Conference in North America! If you work in customer service, customer experience, or even marketing, you should definitely attend! Plus, you get to see Dan keynote on the main stage.
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